PhoneMaster

an administration tool your Avaya (formerly Nortel) CS 1000 and Meridian PBXs which allows you to make programming changes on the PBX without needing to know anything about the complex command-line programming language of the PBX.
 
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CallBill - Call Accounting Software

is an easy-to-use call accounting windows-based reporting tool that collects call records (CDR/SMDR) from a telephone system and stores them in a database. CallBill's Reports Module allows you to run reports that will present the information you require from the database in a format that is easy to read and understand.
 
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Directory

Directory is a browser-based application, which publishes the internal Corporate Directory on the LAN/WAN providing high-speed shared access to the most current corporate information.
 
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Integration Module

The task of maintaining personnel data in different software applications has always been an administrator's nightmare. As a solution, Phoneware has produced an Integration Module which ties together the personnel data in its three telecommunications applications: PhoneMaster, CallBill and Directory.
 
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SetBuilder

A software solution for migrating Nortel Meridian and CS1000 PBXs to Cisco CallManager. SetBuilder downloads the telephone database from a Nortel Succession or Meridian PBX, translates each telephone and its features to a corresponding CallManager IP telephone, and then builds the entire telephone database in CallManager.