Integration Module

INTEGRATION MODULE - REAL-TIME TRANSPARENT PRODUCT INTEGRATION

The task of maintaining personnel data in different software applications has always been an administrator’s nightmare. As a solution, Phoneware has produced and Integration Module which ties together the personnel data in its three telecommunications applications: PhoneMaster (Administration Tool for Nortel Meridians/CS1000’s), CallBill (Call Accounting) and Directory (Online Corporate Directory).

IDENTIFIER CHANGES ARE REPLICATED

Now, when you change and identifier record (e.g. Last Name, First Name, Department, Email etc.) in one application, this change will automatically be made in the database in the other applications…without having to do anything.

NEW FIELDS ARE ALSO REPLICATED

Any new identifier fields which are added to any of the product databases will also be added automatically to the other product databases, and data changes involving that field will be included in all future synchronisation’s.

MEMORY-RESIDENT SERVICE

The Integration Module runs as a memory-resident service, which starts automatically and constantly polls the application databases for changes in common data which needs to be replicated in other applications. When changes are found. They are replicated in the other application without any user interaction required.

REAL-TIME INTEGRATION

The Integration Module’s Synchronisation Interval is variable and can be set as low as 1 second. This means that data changes can be replicated instantaneously.

CONTACT PHONEWARE

Website: www.phoneware.ie
Email: info@phoneware.ie
Tel: + 353 (0)404 68711
Tel: (UK) (0800) 169 8618
Tel: (USA & Canada) (800) 660 9248

DOWNLOAD INTEGRATION BROCHURE