Training

Phoneware training services are primarily web-based and coupled with our support services ensure you get the best value from your investment in Phoneware's products. Because our products are so easy to use, no prior telecommunications training is required. All you need is a sound level of PC literacy and you will soon be programming your telephone system or running reports with confidence.
 
spacer2

Standard Support

Phoneware offers its customers a Help Desk Support Contract to ensure you make the best use of its Telemanagement Software Products. Your call will be answered live (no voicemail queue) by someone who is fully trained to provide first-line support and in many cases second-line support.
 
spacer3

Service Plus

Our Help Desk Service Plus delivers all the benefits of owning CallBill, while offering added value by Phoneware taking responsibility for monitoring the data collection, assist with report design and manage report delivery. Our Help Desk Service Plus helps clients to manage their telecom activity, improve productivity and remove the requirement for time spent on monthly call accounting reporting.
 
spacer4

Helpdesk

Phoneware offers its customers a Help Desk Support Contract to ensure you make the best use of its Telemanagement Software Products. Your call will be answered live (no voicemail queue) by someone who is fully trained to provide first-line support and in many cases second-line support.
 
spacer4

iPhone Application Development

Phoneware Ltd recently moved in to the area of developing applications for Apple's iPhone/iTouch devices. Phoneware'sĀ first iPhone application, MyHome.ie, went live in the App Store in September 2009. If you would like Phoneware Ltd. to design and develop your iPhone/iPod touch Application, please see our iPhone/iTouch development page.